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Contact Jordyn Beazley about an error in a Pokie Online page, a problem using the website or an enquiry about information you have sent us.

Website contact details

Editor: Jordyn Beazley
Business name: pokieonline.net
Email: Jordyn.Beazley@pokieonline.net

Report an error or request a correction

Include the full page address, identify the sentence or table entry in question and explain what appears to be wrong. If a published term has changed, include a link to the current public source and say which version or offer you are referring to. A precise report is easier to investigate than a general statement that a page is out of date.

For a calculation, include the values you entered and the result you expected. For a game rule, identify the exact game, provider and relevant configuration where known. Different versions can use different settings. The editorial policy explains how we assess corrections.

Report a website problem

Tell us which page you were using, what you selected and what happened. Your browser name and device type can help us reproduce a display problem. If you attach a screenshot, remove names, account numbers, balances, payment details and other people’s information before sending it.

Account, bonus and payment disputes

For an account restriction, missing credit, identity check or withdrawal request, use the official support channel of the service holding the account. Pokie Online does not have access to its player records or transaction systems. We cannot approve a payment, reset a player password or negotiate an account outcome.

You can still tell us if our description of a published rule is inaccurate. Summarise the issue without forwarding account documents. Never send passwords, one-time codes, card numbers, identity documents or bank statements to this editorial inbox.

Privacy enquiries

Use the same email address and put “Privacy enquiry” in the subject. Describe the interaction you are asking about and the information you want accessed, corrected or removed. We may need enough context to establish which correspondence belongs to you, but do not attach identification unless an appropriate verification method has been agreed. See the privacy policy.

Business enquiries

Identify the business, the proposed relationship and the service involved. Sending a proposal does not guarantee a listing or favourable wording. The affiliate disclosure explains the website’s approach to commercial links.

Gambling support

This inbox is an editorial contact, not a counselling service or a continuously monitored support channel. Use the independent services on our responsible gambling page when you need help with gambling or its effects on someone close to you.