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This policy explains how information is handled in connection with pokieonline.net. The business name is pokieonline.net and the contact for privacy enquiries is Jordyn Beazley at Jordyn.Beazley@pokieonline.net.
Information in website requests
When a browser requests a page, the server and hosting systems process technical information needed to deliver and protect the website. This can include an IP address, the requested address, request time, browser information, referring page and error details. Hosting or security logs may retain information about these requests.
We use website administration and hosting services, including WordPress and Bluehost, to operate the site. Providers process information according to the services they supply and their own terms. A request for an external resource can also disclose connection information to its provider.
Information you send by email
If you contact us, we receive your email address, message, attachments and any name or other information you choose to include. We use that correspondence to understand and respond to your enquiry, investigate a reported problem, handle a privacy request or keep an appropriate record of the interaction.
Send only what is necessary. This website does not need your casino login, one-time verification codes, card number, bank statement or identity documents to investigate an editorial error. Remove other people’s information from screenshots and forwarded messages.
Cookies and local browser storage
WordPress uses cookies for signed-in administration and associated website functions. Cookies are small records kept by the browser. The information stored and how long it lasts depend on the particular function. You can review or clear cookies through your browser settings, although blocking necessary cookies can stop an administrative feature from working.
This site’s calculators run using the values entered in the browser. Using a calculator does not create a player account or send those values to an operator. Do not enter personal account information into an example field.
Affiliate referrals and external websites
When an affiliate link is used, our server may redirect the browser to a tracking service or operator with a campaign identifier. That service may receive your IP address, request details and referral information, and may set its own cookies or similar identifiers. The purpose can include attributing a referral and qualifying activity to the referring publisher.
Those services have their own privacy practices. We do not control their account registration, payment processing or cookie settings. Read the destination policy before supplying information. Our affiliate disclosure explains the commercial purpose of these links.
Storage, access and service providers
Information needed to host the site, deliver email, manage backups or investigate technical problems may be processed by the relevant service providers. Their systems may be outside Australia. A request to us about a provider or a particular interaction should identify which service or message you mean so that we can give a useful response.
We aim to restrict access to information to the people and services that need it for those purposes. No website or email system can promise absolute security. Records should be retained for a legitimate operational, correspondence, security or applicable legal purpose, rather than indefinitely without a reason.
Privacy requests and complaints
Email Jordyn with “Privacy enquiry” in the subject to ask about information you have sent us, request a correction or raise a concern. Explain the relevant interaction and your request. We may need to verify which records concern you, using a proportionate method. We will consider access, deletion and other requests according to the circumstances and applicable obligations.
If a concern is unresolved, the Office of the Australian Information Commissioner explains when it can consider a privacy complaint and the steps to take first. Its jurisdiction depends on the organisation and the circumstances; this policy does not claim every statutory privacy provision applies to every interaction.
Children and policy changes
Our gambling-related information is intended for adults aged 18 and over. Do not send children’s personal information to us. If information about a child has been sent in error, contact us so that the issue can be addressed.
We may revise this policy when the website’s features, providers or practices change. The updated date on the page records the most recent saved revision. Please check the current policy when deciding whether to send information.